IT support that reaches the cause
Direct remote and on-site support for users, workstations, Microsoft 365, Windows Server, Active Directory and business applications. We document what we find and do not stop at the first convenient explanation.
ISP, email & IT infrastructure
ION IT supplies and supports the complete business technology stack: connectivity, networks, servers, website hosting, email, security, telephony, endpoints and backup.
What ION IT actually does
ION IT looks after the complete chain—from the internet circuit entering the building to the firewall, network, servers, hosted services, email, phones, computers and backups behind it. Because we understand how those parts depend on one another, we can diagnose the real fault, coordinate suppliers and build systems that remain supportable long after installation.
Direct remote and on-site support for users, workstations, Microsoft 365, Windows Server, Active Directory and business applications. We document what we find and do not stop at the first convenient explanation.
Business broadband, leased lines, resilient routing and VoIP phone systems planned as working services—not isolated products. We stay involved through surveys, provisioning, number migration and fault escalation.
Physical and virtual servers, Linux and Windows workloads, cPanel website hosting, DNS, SSL and purpose-built VPS environments. We can create, migrate, secure, monitor and back up the platform rather than simply rent you space.
Microsoft 365, hosted mail and on-premises Exchange supported alongside filtering, SPF, DKIM, DMARC, DNS and certificate configuration. That joined-up approach matters when mail flow or reputation fails.
Firewalls, MFA, endpoint protection, vulnerability review, filtering, resilient backups and tested recovery planning. Controls are selected around the systems, risks and downtime your organisation can genuinely tolerate.
Switching, Wi-Fi, segmentation, hardware sourcing, refurbished equipment, server replacements and office projects. We specify compatible kit, prepare it properly and take responsibility for making the finished environment work.
Our approach
We support established small and medium-sized organisations that need experienced technical help without building a large internal IT department.
We are comfortable taking on complicated environments, legacy systems and issues involving multiple suppliers. Start with the symptoms and the business impact; we will work from there.
Contact ION IT